The Rankin Family

Privacy Policy

Last updated: November 6, 2026

1. About this policy

This policy explains how the website at therankinfamilylive.com (the “site”) collects and uses your personal information. The site promotes The Rankin Family’s 2027 reunion tour and offers VIP Experience upgrades for tour dates.

The site and the tour are run by Annerin Productions Ltd. (“Annerin Productions”), PO Box 88031, Calgary RPO Walden, Calgary, AB T2X 4V6, Canada. In this policy, “we” and “us” mean Annerin Productions. Our general privacy policy for annerin.com is available at annerin.com/privacy-policy.

2. What we collect

Email signup

If you enter your email address in the “Get Tour Updates” form on the Tour Dates page, we collect that email address. The form is processed by Formspree, a third-party form service, and your submission is delivered to us from there.

VIP Experience purchases

When you click “Buy VIP”, a secure payment form provided by Stripe opens so you can pay for your VIP Experience. Stripe collects and processes your payment details. The card details you type go directly to Stripe, and we never see or store your card number. At checkout, Stripe collects your name, email address, phone number and billing address. We receive that order information from Stripe, along with the venue and date you chose and the amount paid. Stripe may also set cookies and collect device information to prevent fraud, under its own privacy policy. To start a payment, a small service we run on Cloudflare tells Stripe which venue you chose. That service does not receive your card or contact details.

Cookies and similar technologies

When you first visit, a banner asks whether you accept cookies. We store your answer in your browser (in local storage, under the name rankin_cookie_consent) so we do not ask again. This is the only item the site stores on its own behalf, apart from a short-lived note in your browser session on the thank-you page, which stops a single purchase from being counted twice.

If you click Accept, the site loads the Meta Pixel and Google Analytics (see section 3). These set their own cookies. If you click Decline, or do not answer, neither is loaded.

Technical information

Like most websites, the servers that deliver this site, and the third-party services listed below, can see technical information your browser sends automatically, such as your IP address, browser type, device type and the pages requested. Our hosting provider, Cloudflare, Inc., may keep standard server logs of these requests.

3. The Meta Pixel and Google Analytics (only if you accept)

The Meta Pixel is a tracking tool from Meta Platforms (Facebook and Instagram). If you accept cookies, it sends Meta information about your visit so that we can measure how well our tour advertising works and show our ads to relevant people. The information can include:

Meta uses this information under its own privacy policy. You can change your mind at any time using the Cookie Settings link at the bottom of every page. You can also manage ad preferences in your Facebook and Instagram account settings.

If you accept cookies, the site also loads Google Analytics, a tool from Google. Google Analytics gives us statistics about how visitors use the site, such as which pages are viewed, how visitors found the site, and the type of device and browser they use. Google receives your IP address and cookie identifiers when this happens, and uses the information under its own privacy policy. We have switched off Google’s advertising features in Analytics. You can change your mind at any time using the Cookie Settings link at the bottom of every page.

4. Why we use your information

We do not sell your personal information.

5. Who we share information with

We share information only with the service providers that make the site and the purchase process work:

Annerin Productions operates with teams in Canada and the UK, and these providers may store or process information outside Quebec and Canada, including in the United States, where privacy laws may differ from those where you live. Where the law requires it, we will take appropriate measures to protect your information when it is transferred internationally. We may also disclose information if the law requires it or to protect our legal rights.

6. How long we keep it

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, run the tour, manage our business relationships, resolve disputes and comply with our legal obligations. The retention period depends on the type of information and why it was collected.

7. Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, including Quebec, other parts of Canada, the European Union and the United Kingdom, you may have the right to:

To use any of these rights, contact us using the details in section 11. We may need to verify your identity before processing your request.

9. Children

This site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it last changed. If we make a significant change to how we use your information, we will let you know on the site.

11. Contact us

Questions about this policy, or requests about your personal information, can be sent to:

Annerin Productions Ltd.
Email: general@annerin.com
Mail: PO Box 88031, Calgary RPO Walden, Calgary, AB T2X 4V6, Canada
Website: annerin.com